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# Contact

We're here to help

- # We're here to help

- For accurate direction of your inquiry, kindly choose the corresponding category. Selecting the correct one helps us provide you with quicker resolutions\*

I have a general questionI have a question regarding an order placedI require hardware/warranty care for my Bartesian appliance

- **We might have what you're looking for**

The answers to many commonly asked questions including hardware care and managing subscription features are available for reference at any time.

[Click here to visit the Bartesian Help Center](/content/help/index.html)

[Have a cocktail, accessory, or feature suggestion?](/content/pages/suggestions/index.html)

- Name

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- Email address\*

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@?

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- Order Inquiry type\*

I would like to know the status of my orderAn item is missing or damagedI would like to cancel/modify my order

- Model Type (choose one)\*

Bartesian Premium Cocktail MakerBartesian DuetBartesian Professional Cocktail MakerBartesian Premier Cocktail maker

- Image slider

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- Series Number

- Country/Region\*

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- Address

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- Phone Number
Please enter a valid phone number.Format: (000) 000-0000.

- **Need to modify/cancel an order?**

**For non-subscription orders**: If your order was placed **less than 4 hours ago**, there is a feature in your **order confirmation email** that will allow you to cancel/modify your order.

**For subscription orders**: Please submit this form by [clicking here](/content/pages/subscription-change-request/index.html)

- Order number

- General Inquiry: Enter your message/details of your questions here.

- Order Inquiry: Details

- If required, which would be your preferred correction?\*

ReplacementStore CreditRefund

- Hardware Inquiry: Details

- Picture file upload

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- Video file upload

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- **We've detected a possible answer**

**Nutritional information reference from our help page**:

[Nutritional Information](https://bartesian.gorgias.help/en-US/articles/nutritional-information-8410)

- Return: We've detected a possible answer

You can find our returns policies that link to a return request form [here](https://bartesian.gorgias.help/en-US/articles/shippingreturns-8413) should you wish to initiate one.

- **We've detected a possible answer!**

**Expire/Expiration reference from our help page**:

[Do the capsules expire?](https://bartesian.gorgias.help/en-US/do-the-capsules-expire-42971)

- **Kosher: We've detected a possible answer!**

**Are Bartesian capsules Kosher?**

**A:** At this time, our products are not Kosher certified. We don't have a timeline in place, but this might be an option in the future! You can make sure not to miss any news/developments by following our newsletter and social channels.

- **ADVENT CALENDAR: We've detected a possible answer!**

[Commonly asked questions: 2026 Advent Preorder](https://bartesian.gorgias.help/en-US/2026-bartesian-advent-calendar-preorder-694713)

- Submit

- **Prefer to talk?**

**US/Canada toll free**: 1-888-545-8820

**United Kingdom**: 1-808 271 1077

Hours: Mon-Fri 10am-4pm EDT

**Extended hours available via email as available.**

- Date

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Hour MinutesAMPMAM/PM Option

- HW-ID-internal use
HWT7292026

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### Net Orders Checkout

| Item |  | Price | Qty | Total |
| --- | --- | --- | --- | --- |
|  |  | Subtotal | $0.00 |
|  |  | Shipping |  |
|  |  | Total |  |

* * *

### Shipping Address

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